Booking Guide

Tickets will be available at URBTIX and the Xiqu Centre Ticket Office from 19 April onwards. (Unless otherwise specified for individual programmes)

❖ Limited-Time Offer
19 April – 3 May (Applicable to tickets for stage programmes only)

Group Booking Discount
15% discount for each purchase of 4–9 standard tickets
20% discount for each purchase of 10–19 standard tickets
25% discount for each purchase of 20–29 standard tickets
30% discount for each purchase of 30 or more standard tickets

Package Booking Discount
15% discount on each purchase of standard tickets for 3–4 different programmes
25% discount on each purchase of standard tickets for 5–6 different programmes
30% discount on each purchase of standard tickets for 7 or more different programmes

Discount Scheme
Concessionary Tickets
Applicable to tickets for stage programmes and film shows only.
Half-price tickets are available for full-time students, senior citizens aged 60 or above, people with disabilities and the minder and Comprehensive Social Security Assistance
(CSSA) recipients*. Tickets for CSSA recipients are available on a first come, first served
basis. Concessionary ticket holders must produce evidence of their identity or age upon
admission.
*Half-price tickets of Fun Ride with Big Beard – Dancing Poems 2.0 are available on a first
come, first served basis.

Group Booking Discount (from 4 May)
Applicable to tickets for stage programmes only #
10% discount for each purchase of 4–9 standard tickets
15% discount for each purchase of 10–19 standard tickets
20% discount for each purchase of 20–29 standard tickets
25% discount for each purchase of 30 or more standard tickets

Package Booking Discount (from 4 May)
Applicable to tickets for stage programmes only #
10% discount on each purchase of standard tickets for 3–4 different stage programmes
20% discount on each purchase of standard tickets for 5–6 different stage programmes
25% discount on each purchase of standard tickets for 7 or more different stage programmes
# Group Booking Discount, Package Booking Discount and ticket arrangements of Xiqu Centre are not applicable to ticket purchase for the International Arts Carnival 2024: Me and My Youth.

Fun Ride with Big Beard – Dancing Poems 2.0  by Hong Kong Dance Company
For more discount details and enquiries: 3103 1888

The Ancient Tea Horse Route by Hong Kong Chinese Orchestra
For more discount details and enquiries: 3185 1600

Smart Price
Applicable to tickets for the ‘Chinese Opera Festival 2024’.
You can enjoy a further reduction of HKD$9 per ticket, even if you are already eligible for
half-price / group booking / package discounts, by booking through the URBTIX website,
mobile ticketing app or telephone.

Points to Note

  • Patrons can enjoy only one of the above discount offers for each ticket purchased. Please inform the box office staff at the time of purchase.
  • Each ticket admits one person only.
  • The discount for full-time students is also applicable to children aged 6 and under.
  • Events will normally be cancelled when Tropical Cyclone Warning Signal No. 8 or above, or the Black Rainstorm Warning is issued or remains in effect 3 hours before the event starts. Ticket holders are advised to visit www.ccf.gov.hk or to call 2268 7321 / 2268 7323 / 2268 7325 within normal office hours for details of programme schedule changes and refund arrangements.
  • Members of the audience are strongly advised to arrive punctually. Latecomers and those who leave their seats during the performance will only be admitted and allowed to return to their seats respectively during the intermission or at a suitable break. The presenter reserves the right to refuse admission of latecomers, or determine the time and manner of admission of latecomers.
  • The price of each discounted ticket will be rounded up to the nearest Hong Kong dollar.
  • Discounts are not applicable to HKD$100 and HKD$80 tickets for Fun Ride with Big Beard – Dancing Poems 2.0  by Hong Kong Dance Company.
  • The box offices of Hong Kong Space Museum and Hong Kong Film Archive only provide counter sales service for film programmes scheduled at the venue. Ticket collection service is available at the Ticket Dispensing Machine in the venue.
  • Please refer to each programme detail page for the counter booking dates of individual programmes.
  • In the event of any dispute regarding these Terms and Conditions and all other matters relating to the discount scheme, the interpretation and decision of Leisure and Cultural Services Department shall be final and conclusive.

 

Patrons can purchase a maximum of 40 tickets per transaction. Tickets can be bought in the following ways, up to one hour before the performance, or at any time before the show starts, at the performance venue box office or self-service ticketing kiosks.

URBTIX Counter Booking & Self-service Ticketing Kiosk Booking

  • Payment can be made in cash (Hong Kong currency and applicable to counter booking only), by Visa, Mastercard, American Express, UnionPay, Octopus, Alipay, WeChat Pay and Faster Payment System for all events.
  • For self-service ticketing kiosk booking, the maximum payment limit of credit cards per transaction is HK$1,000 in view of the requirement of respective card organisations and payment platform, while the Octopus is HK$3,000. For others such as Alipay, WeChat Pay and Faster Payment System, the maximum amount allowed is determined according to the customer’s own payment settings. Customers may check with the respective organisations for details.

Xiqu Centre Ticket Office
Address: 88 Austin Road West, Tsim Sha Tsui, Kowloon (MTR Austin Station Exit F)
(10am – 9pm daily, please visit www.westkowloon.hk for details of the opening hours of
the Xiqu Centre Ticket Office)

Internet Booking: www.urbtix.hk
Telephone Booking: 3166 1288 (10am – 8pm daily)
Mobile Ticketing App: URBTIX (Android , HarmonyOS and iPhone / iPad versions)

  • Internet Booking / Mobile Ticketing App Booking: Payment can be made by Visa, Mastercard, American Express, UnionPay, Alipay, WeChat Pay and Faster Payment System (for Internet Booking only).
  • Telephone Booking: Payment can be made by Visa, Mastercard, American Express and UnionPay without a PIN authentication requirement.
  • For internet, mobile ticketing app or telephone booking services, there is a service fee of HK$9 per ticket purchased (no limit is set per transaction and purchases are non-refundable).
  • Customers can choose to collect their purchased tickets from self-service ticketing kiosks or at the sales counter at any URBTIX outlets by using the same credit card (except virtual card) used for the booking / claim ID, or by mail / courier to the customer’s designated address. Mail / courier delivery is available from 30 days until 7 days before the performance (depending on the delivery method). An extra service fee will be charged for mail / courier delivery. All service and mailing / delivery fees collected are non-refundable.
  • Service and mailing / delivery fees are subject to change from time to time in accordance with URBTIX updates.

 

Enquiries

Programme: 2268 7321 / 2268 7323 / 2268 7325 (Monday – Friday: 9am – 1pm, 2 – 6pm, closed on Saturdays, Sundays & public holidays)
Ticketing: 3166 1100 (10am–8pm daily)
Website: www.ccf.gov.hk (Programme) / www.urbtix.hk (Ticketing & Internet Booking)