The Chinese Culture Festival 2026: Chinese Opera Festival – Hebei Bangzi Opera Theatre of Hebei Province performances, originally scheduled on 25-26 July 2026 at the Auditorium, Kwai Tsing Theatre, were affected by the Typhoon Noul.  Ticket holder who was not able to attend The Magic Lotus Lantern (25 July 2026) or the excerpt performance (26 July 2026) due to inclement weather will be refunded.

The arrangements of ticket refund are as follows:

For payment made by Visa, Mastercard, American Express, UnionPay, Alipay, WeChat Pay or mobile payment through electronic wallet where applicable:
Refund shall automatically be handled by Maoyan through the same method previously used to purchase the ticket according to the latest record of URBTIX in around 60-80 days.

For payment made by Cash (HK currency only), Octopus or FPS:
Please apply your refund with original ticket intact(s) (with stub) at the URBTIX Maoyan Customer Service Centre during office hours from 3 August 2026 (Monday) to 18 September 2026 (Friday).  Upon the receipt of returned tickets, refund will be deposited to the designated bank account provided by the ticket holders via FPS or bank transfer.  Service charges of ticket purchase and ticket delivery are non-refundable.

URBTIX Maoyan Customer Service Centre
Address: Unit 1418, 14/F, Leighton Centre, 77 Leighton Road, Causeway Bay, Hong Kong
Office hours: Monday to Friday, 10am – 7pm

Please note that tickets with admission records will not be refunded.  For refund enquiry, please contact URBTIX Ticketing Enquiries and Customer Service hotline at 3166 1100 or email to urbtix@maoyan.com.hk.  For programme enquiry, please contact us at 2268 7325 during office hours or email to cp2@lcsd.gov.hk.

Cultural Presentations Section
Leisure and Cultural Services Department
31 July 2026